To be able to care for adults at risk, keeping them safe from harm and abuse.

• Understand who safeguarding is aimed at
• Know who an adult at risk is
• Know whose responsibility it is to safeguard
• Understand risk factors for abuse
• Understand the relevant legislation
• Be aware of all the different types of abuse
• Recognise signs of abuse
• Recognise a potential abuser
• Understand disclosure and whistleblowing procedures

To recognise and appreciate the differences of the people we care for and provide care that is fair and gives equal opportunity to everyone.

• Know the responsibilities of employees and employers
• Know what beliefs, values, and attitudes are.
• Understand what is meant by Equality, Diversity. Inclusion. Discrimination.
• Know the legislation in place covering Equality & Diversity.
• Know each of the Protected characteristics.
• Understand the different forms of discrimination, and how they can occur.

To understand your obligations to Duty of Care.

• Know what your duty of care is and with who
• Understand the definitions used in Duty of Care
• Know which legislations relate to Duty of Care and why
• Be aware of your responsibilities and your employers
• Understand the importance of an individual’s right to live independently whist keeping them safe from harm
• Know how to deal with comments and complaints
• Understand that mistakes happen and follow procedure to prevent further mistakes
• Recognise why conflict happens and how to deal with the individual and situation

To provide dignified care whilst maintaining privacy and promoting choice and independence.

• Understand what Privacy & Dignity mean in a healthcare setting
• Be aware of the importance of person-centred dignity
• Recognise the importance of maintaining dignity for someone living with dementia
• Understand the importance of a resident’s personal space
• Know how to gain trust and confidence by maintaining confidentiality
• Know your responsibilities re safeguarding, and when it is okay to break confidence
• Understand the factors that shape personal choices
• Know how to manage someone's choices under MCA
• Know how to help residents maintain independence and make informed choices
• Know how to risk assess a persons choices
• Understand the importance of residents being active participants in their care
• Know the key principles of self-care

To understand responsibilities and protocol regarding Health and Safety.

• Understand what Health and Safety means.
• Know your responsibilities and those of your employer.
• Understand the relevant Health and Safety legislations.
• Be aware of tasks that will require special training.
• Be aware of common accidents and sudden illnesses.
• Know what to do in an emergency.
• Understand how to create a Risk Assessment.
• Understand methods of working safely with hazardous materials
• Know methods and procedures to prevent fires.
• Recognise the symptoms, causes and treatment for work related stress.

To be able to contain and control infections effectively in Care Home Settings.

By the end of this course you will be able to:

• Understand the different kinds of pathogen
• Be aware of how pathogens spread through the chain of infection
• Know how outbreaks are problematic in a care home environment.
• Recognise the symptoms, controls and treatment regarding the common infections within care homes.
• Be aware of the legislations in place regarding controlling infections.
• Know the roles and responsibilities of employers and care staff
• Understand the protocols in place with an outbreak occurs
• Recognise the procedures that must be undertaken when admitting a new resident.
• Know how to undertake a deep clean
• Recognise good hand hygiene habits
• Know the steps to take to effectively wash hands
• Understand the importance and use of PPE
• Be aware of the best practice regarding Barrier Nursing
• Know how to handle contaminated and dangerous materials
• Explore the possible outcomes of poorly controlled infections.

To safely provide support in the kitchen during food preparation and food serving.

• Recognise the symptoms of food-borne illnesses setting
• Be aware of who is at risk
• Recognise the importance of maintaining dignity for someone living with dementia
• Understand the importance of a resident’s personal space
• Understand which foods are high-risk
• Know the wider impact of food-borne illnesses
• Be aware of the legislation underpinning food safety
• Recognise hazards that can make food unsafe
• Know what anaphylaxis is
• Recognise common allergens
• Be aware of ways to keep food safe from allergen cross contamination
• Be aware of the different types of food pests
• Know how to prevent pests
• Recognise the signs of pests
• Know how to prevent pests
• Know how to keep food clean and uncontaminated
• Understand how to wash hands effectively
• Know the 'Danger Zone'
• Understand how to store foods safely
• Be aware of the roles and responsibilities

To apply the Mental Capacity Act Principles into the care you provide to those with a mental health condition or living with dementia.

• Be up to date with current statistics surrounding mental capacity
• Know what the MCA is, why it’s important and who it affects
• Know how to identify someone with a lack of capacity
• Be aware of the key legislations surrounding mental capacity
• Know the boundaries involved when caring for someone with a lack of capacity
• Recognise how to help individuals make informed choices
• How to risk assess a person’s choices
• Know the 5 core principles of MCA
• Know how and when to assess capacity
• Be aware of the two-stage functional test for capacity
• Be familiar with the standard authorisation process
• Understand how to restrict and restrain in a person’s best interest
• Know how to write Care Plans for individuals that lack capacity

To understand the changes GDPR brings, and how to be compliant with the regulations.

By the end of this course you will be able to:

• Understand what GDPR is
• Recognise its importance
• Know who and what is protected
• Recognise the difference between personal and sensitive data
• Gain an understanding of the key principles enshrined within the regulations
• Understand the roles and responsibilities of a Data Controller
• Be aware of the roles and responsibilities of a Data Processor
• Recognise ways that a care home can be compliant

To understand responsibilities and protocol regarding Fire Safety.

• Understand what is meant by Fire Safety
• Recognise the common causes of fire
• Be aware of the legislation surrounding Fire Safety
• Understand methods of preventing fires
• Recognise the importance of PAT testing
• Know how to keep electrical items safe to use
• Identify fire risks and hazards
• Know how to undertake a Fire Risk Assessments
• Understand how to create and implement a Personal Emergency Evacuation Plan
• Recognise the importance of reporting fire risks
• Understand how fire safety equipment operates
• Know how to respond to a fire
• Understand the roles and responsibilities of Fire Marshals
• Know how to implement Full and Zonal Evacuations
• Recognise the importance of Fire Drills
• Recognise the consequences of poor fire safety
• Know your responsibilities and those of your employer