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To gain an understanding of good communication techniques and ways to protect information
Learning Outcomes- Know why good communication is important
- Be aware of some barriers to communication
- Know different methods of communication
- Understand Active Listening
- Recognise different types of communication
- Understand the importance of maintaining confidentiality
- Be aware of information sharing rules
- Recognise the importance of the protection of information
- Know some documents that contain confidential information
Communication
This course is aimed at people who are looking to improve their communication skills
Face to Face
Not available at this time
E-Learning
Gain an understanding of 14 mandatory care related subjects. These subjects will be available for you to run for six months as many times as you like.
Learning Outcomes- By the end of these courses you will understand:
- Basic Life Support Theory
- Communication in care
- Coronavirus
- Duty of Care
- Fire Safety
- Food Safety
- GDPR and Data Protection
- Infection Control
- Manual Handling Theory
- MCA & DoLS
- Nutrition & Hydration
- Person Centered Care
- Safeguarding Adults
- Safer People Handling Theory
Mandatory Course Bundle for Care Staff
Gain an understanding of 14 mandatory care related subjects. These subjects will be available for you to run for six months as many times as you like.
E-Learning
Gain an understanding of all mandatory and other care related courses. These subjects will be available for you to run for six months as many times as you like.
Learning Outcomes- By the end of these courses you will understand these subjects from the Mandatory Course Bundle:
- Basic Life Support Theory
- Communication in care
- Coronavirus
- Duty of Care
- Fire Safety
- Food Safety
- GDPR and Data Protection
- Infection Control
- Manual Handling Theory
- MCA & DoLS
- Nutrition & Hydration
- Person Centred Care
- Safeguarding Adults
- Safer People Handling Theory
- Plus all our additional care related courses, for instance:
- Adult Support & Protection
- Adults with Incapacity
- Anaphylaxis
- Child Sexual Exploitation
- Diabetes Advanced Care
- Diabetes Awareness
- Duty of Candour
- Equality & Diversity
- Health & Safety
- IDDSI and Dysphagia
- Medication Awareness
- Oral Health
- PPE in Care Homes
- PPE in Home Care
- PPE in Hospitals
- Privacy & Dignity
- Safeguarding Children
- Stress at Work
- And many more as and when they are made available….
Unlimited Course Bundle for Care Staff
Gain an understanding of all mandatory and other care related courses. These subjects will be available for you to run for six months as many times as you like.